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Delivery Terms
All orders placed within Istanbul until 17:00 are delivered the next business day with our own vehicles.
(Orders placed on Friday are delivered on the first business day of the week, Monday; orders placed after 17:00 on Sunday are delivered on Tuesday.)
For purchases over 1500 TL, shipping is FREE, while for orders under 1500 TL, the shipping fee is 150 TL.
We deliver to all of Turkey, and products are shipped from stock on the same day.
Orders within Istanbul are delivered the next day. [Except for Saturdays and Sundays]
For all regions within Istanbul, orders placed before 17:00 are delivered on the following business day, and orders placed after 17:00 are delivered the next business day by our own vehicles. We ship packages to all provincial centers, districts, towns, and villages in Turkey. The delivery process begins once we receive either the transfer or bank approval for credit card payments. Deliveries to all addresses that the courier company can access are made within 1-2 business days, with delivery to the farthest regions taking no longer than 3 business days. For orders outside Istanbul, courier pickups are made until 15:00.
Note: In some areas outside the city center of the Eastern and Southeastern Anatolia regions [districts, towns, and villages], delays may occur due to the courier company, and deliveries to these areas may be delayed by 1-2 days.
VIP Delivery Service
VIP Delivery is an expedited delivery service offered in addition to the regular shopping procedure on our website. The VIP Delivery service ensures that the purchased products are delivered to the address within a maximum of 3 hours [within Istanbul boundaries and between 09:00-15:00 on weekdays].
The VIP Delivery service fee is 1500 TL including VAT. If VIP DELIVERY SERVICE is selected during the shipping process, the products will be prepared and dispatched to the delivery address within 30 minutes, and the delivery will take place within 3 hours at the latest. For all orders over 30,000 TL within Istanbul, VIP delivery is free of charge.
For printed or custom-requested orders created with a price quote outside the site, deliveries within Istanbul are exclusively handled by our company.
Things to Keep in Mind During Delivery
Please check the products in the presence of the courier during delivery. If there is any damage, tear, or issue with your order, BE SURE TO REQUEST A REPORT FROM THE COURIER and contact us.
